Healthcare infrastructure built around how your organization actually works.

Where Healthcare Operations

Meets Technology

We help healthcare organizations replace fragmented systems, manual processes, and operational bottlenecks with purpose-built infrastructure that scales alongside their business.

Clinical Prioritization & Aging

Surface patients and clinical workflows that need attention through aging reports, work queues, and prioritization engines.

Eligibility, Verification
& Consent

Automate insurance eligibility verification, responsible party validation, and patient consent management.

Authorization & Managed Care

Track prior authorizations, renewals, appeals, and case management across the patient lifecycle.

Scheduling & Workforce Optimization

Coordinate clinicians, caregivers, patients, and resources through intelligent scheduling and capacity management.

Data & Operational Intelligence

Turn fragmented operational data into dashboards, clinical KPIs, and actionable insights.

Workflow
Automation & AI

Reduce manual clinical and administrative work through automation and AI-assisted exception handling.

Document & Records Management

Centralize clinical documentation, forms, signatures, and compliance records in one secure system.

Provider Order Management

Streamline provider order creation, e-signature workflows, and order tracking with built-in compliance controls.

Platforms & Capabilities

Built around how healthcare organizations actually run — not how software vendors think they should.
Operational Infrastructure & Custom Platforms
A dedicated team focused on helping your organization scale.
We partner with healthcare organizations through a dedicated cross-functional team that continuously improves the systems, workflows, and infrastructure that power their operations. From scheduling and reimbursement to reporting, automation, integrations, and AI, we build technology around how your organization actually works—not how software vendors think it should.
Scheduling, intake, and referral management platforms
Eligibility, authorization, and reimbursement workflows
EHR, EMR, CRM, and billing integrations
Operational dashboards and analytics
AI-enabled automation and workflow orchestration
Roadmap-driven. Embedded. Built to evolve as your organization grows.
Strategic advisory services
Technology without strategy is just expensive software.
We bridge the gap between business goals and technology investments, creating roadmaps that ensure every dollar spent drives measurable results.
Technology roadmapping that aligns your tech investments with business objectives
Operational efficiency analysis to identify automation opportunities
Vendor selection guidance to ensure you choose the right partners
Exit planning to maximize your company's technology valuation
Salesforce customization
Let’s turn Salesforce into the efficiency machine it was meant to be.
We customize Salesforce to eliminate manual tasks and streamline workflows. Say goodbye to data entry headaches and hello to a system that actually works for you.
Automated workflows that cut out repetitive tasks and keep things moving
Built-in communication tools so you can call and text directly from Salesforce
Smart task assignments to ensure nothing falls through the cracks
Full visibility into sales, hiring, and operations—all in real time
Power BI data visualization
Turn data into decisions. Faster.
Transform complex data into interactive, real-time Power BI dashboards that help you spot trends, make smarter decisions, and stay ahead of problems before they cost you.
Live dashboards that track payroll, sales, and inventory in real time
Automated reporting so you get insights instantly—no manual work needed
Trend detection that flags inefficiencies before they become expensive mistakes
Seamless integrations with your existing systems for a single source of truth
Excel macros & automation
One-click magic for your spreadsheets.
Stop wasting hours on repetitive Excel tasks. Our automation eliminates errors, speeds up workflows, and frees your team to focus on what matters most.
Instant data cleanup so you never have to manually format again
Automated reports that generate and save files with a single click
Error-proof calculations that apply complex formulas perfectly, every time
Seamless file organization that names, sorts, and stores documents automatically
Change management & communications planning
Technology only works when people use it. We make sure they do.
We don't just build solutions—we drive adoption, creating the roadmap that ensures your team embraces change and your technology investment delivers real results.
Strategic communication plans that speak to every stakeholder in language they understand
Adoption acceleration programs that turn resistance into enthusiasm
Extended support frameworks that ensure success long after launch day
Change champion identification and training to drive peer-to-peer adoption
Strategic advisory services
Strategic advisory services
Technology without strategy is just expensive software. Most organizations invest in technology without a clear roadmap of how it will transform their business. Our strategic advisory services bridge the gap between your business goals and technology investments. We help you identify where technology can have the greatest impact, build a roadmap that aligns with your growth plans, and ensure every dollar spent drives measurable results.
Technology roadmapping that aligns your tech investments with business objectives
Operational efficiency analysis to identify automation opportunities
Vendor selection guidance to ensure you choose the right partners
Exit planning to maximize your company's technology valuation
Custom software development
Custom software development
Your business, your rules. Your tech should follow.
Most software forces you to change the way you work. We build custom tools that not only fit your business, but help you work smarter, move faster, and scale effortlessly. Welcome to the world of faster processes, cleaner data, and zero wasted time. For businesses buried in spreadsheets, manual work, or broken processes, this is your way out.
Automated data pipelines, so you can stop manually moving data between systems
Client portals that let customers access what they need, when they need it
Custom analytics tools that give you insights instantly
Database solutions that are secure, scalable, and designed for your workflow.
Salesforce customization
Salesforce customization
Let’s turn Salesforce into the efficiency machine it was meant to be.
Salesforce is powerful—but only if it’s set up to work for you. We customize Salesforce to streamline workflows, eliminate manual tasks, and keep your team focused on your mission. Say goodbye to data entry headaches, lost leads, or slow processes—and get a system that works the way you do.
Automated workflows that cut out repetitive tasks and keep things moving
Built-in communication tools so you can call and text directly from Salesforce
Smart task assignments to ensure nothing falls through the cracks
Full visibility into sales, hiring, and operations—all in real time
Power BI data visualization
Power BI data visualization
Turn data into decisions. Faster.
Your business runs on data—but if you can’t see it clearly, you can’t act on it. Power BI transforms complex datasets into interactive, real-time dashboards, so you can spot trends, make smarter decisions, and stay ahead of problems before they cost you.
Live dashboards that track payroll, sales, and inventory in real time
Automated reporting so you get insights instantly—no manual work needed
Trend detection that flags inefficiencies before they become expensive mistakes
Seamless integrations with your existing systems for a single source of truth
Excel macros & automation
Excel macros & automation
One-click magic for your spreadsheets.
If your team is still spending hours on repetitive Excel tasks, you’re doing it wrong. We automate data formatting, report generation, and complex calculations so you can work faster, eliminate errors, and free up valuable time. Less clicking. Less copying. Less hassle.
Instant data cleanup so you never have to manually format again
Automated reports that generate and save files with a single click
Error-proof calculations that apply complex formulas perfectly, every time
Seamless file organization that names, sorts, and stores documents automatically
Change management & communications planning
Change management & communications planning
Technology only works when people use it. We make sure they do.
Even the best technology fails when teams resist change or don't understand the value. We don't just build solutions—we create the roadmap for successful adoption across your organization. From executive buy-in to frontline implementation, we ensure your technology investment delivers real results by getting your team on board from day one.
Strategic communication plans that speak to every stakeholder in language they understand
Adoption acceleration programs that turn resistance into enthusiasm
Extended support frameworks that ensure success long after launch day
Change champion identification and training to drive peer-to-peer adoption
VERTICALS WE SERVE

Built for the Most Complex Corners of Healthcare

Healthcare is our specialty, complexity our playground. We transform operational chaos into strategic advantage.
Behavioral Health
& ABA
Skilled Nursing & Long-Term Care
/>
Pharmaceutical
/>
Medical Devices
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Healthcare Staffing
/>
Virtual Healthcare
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Early Intervention
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Home Care &
Care Management
/>
Diganostics & Laboratories
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Healthcare MSOs
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Revenue Cycle & Reimbursement
/>
Genetic &
Precision Medicine
Testimonial
“We finally have clarity and control over our operations.”
Propella transformed how we operate. They took our scattered information from multiple systems and unified everything in Salesforce, giving us complete visibility across our dietitian staffing agency, which is especially crucial in today's remote work environment. Their system has given us unprecedented clarity and control over our operations, and their responsiveness and continuous support throughout our implementation have been outstanding. I couldn't recommend them more highly.
Chaya Sokol RD/N
Chief Executive Officer, NutraCo LLC

​How we turned friction into flow. Are you next?

LET'S TALK
Client:
Field:
Behavioral Health

Improving efficiency & fueling rapid growth with a custom Salesforce solution

Read the case study
Client:
Field:
Genetics

Revolutionizing pharmacogenomics testing with custom automation

Read the case study
Client:
Field:
Behavioral Health

Transforming billing operations with seamless Salesforce integration

Read the case study
Client:
Field:
Financial Services

Automating complex deal structuring with precision and clarity

Read the case study
Client:
Field:
Healthcare

Turning fragmented data into actionable intelligence

Read the case study
Client:
Field:
Behavioral Health

Revolutionizing scheduling and workforce management for ABA therapy providers

Read the case study
Client:
Field:
Behavioral Health

Improving efficiency & fueling rapid growth with a custom Salesforce solution

Read the case study
THE PROCESS

How we get it done

A dedicated team. A continuously evolving roadmap.
Most healthcare organizations don't need another software project. They need a team focused on continuously improving the systems, workflows, and infrastructure that power their operations.Propela provides a dedicated cross-functional team—including strategy, product, project management, architecture, and engineering—working against a continuously prioritized roadmap. As priorities evolve, the team evolves with them, delivering ongoing modernization, automation, integration, and operational improvements.

Understand your challenge

Direct conversations with our technical team to quickly grasp your operational bottlenecks and define measurable outcomes. No middlemen, no lengthy discovery phases.
1

Design the solution

Evaluate existing tools versus custom development, create a clear project timeline, and begin prototyping immediately.
2
3

Build & implement

Quick, iterative development with regular progress updates and seamless integration with your existing workflows and systems.

Measure & optimize

Track performance metrics from day one to ensure real ROI. Continuously optimize based on usage data and team feedback, with most clients seeing measurable improvements within weeks.
4

Ongoing partnership

We become an extension of your team, proactively monitoring systems, addressing evolving needs, and ensuring your technology scales with your business growth.
5

Schedule a
30-minute consultation

No sales pitch. No death by PowerPoint. Just a straight talk about your challenges with our healthcare tech experts. Walk away with actionable insights, whether you work with us or not.
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